Frequently Asked Questions

A drainage system is designed to collect and redirect excess water away from your home, landscape, and hardscapes to prevent pooling, erosion, and water damage.

Early morning is best. Watering during evening times or overnight will make the lawn more susceptible to fungus.

Always have utilities marked before digging. If drainage or irrigation lines may be present, it’s best to contact a professional to avoid damage.

Make sure your controller is in the "off" position, remove the cover from the irrigation meter, either record or take a picture of the position of the meter then return to check it again a few hours later to see if it has moved. If the meter has moved, you have a leak somewhere in your system.

You should contact a professional if:

  • Multiple lights stop working
  • Breakers or GFCIs keep tripping
  • Wiring damage is suspected
  • Adjustments no longer fix the issue

Drainage systems discharge water to approved locations such as:

  • Pop-up emitters
  • Natural drainage areas
  • Swales
  • Street or approved municipal outlets (where permitted)

All systems are designed to follow local codes and site conditions.

Flickering is commonly due to:

  • Loose connections
  • Moisture in wire splices
  • A failing bulb
  • Transformer issues
  • Voltage issue

This should be addressed promptly to avoid further damage.

This is usually caused by:

  • A loose or corroded wire connection
  • Damaged underground wiring
  • A failed bulb or fixture

A technician can quickly locate and repair the issue.

Underground wiring can be damaged during:

  • Mulching
  • Planting
  • Edging
  • Drainage or irrigation work

We recommend having lighting lines marked before any digging.

Frequent bulb failure may be caused by:

  • Over-voltage
  • Poor-quality bulbs
  • Moisture entering the fixture

Using quality LED bulbs and proper installation helps extend bulb life.