Frequently Asked Questions
How do I know if my rain sensor is working?
Make sure sensor switch on controller is in active position. Start a manual cycle on your system, push down on center tab on top of sensor. If system shuts off, the sensor is working.
What can I do to protect my controller from lightning damage?
The best way is to ensure that the controller is grounded properly. Unfortunately, like all electrical devices, controllers are susceptible to lightning strikes and little can be done to prevent damage.
What do I do if my system is running when it isn’t supposed to?
First, check to see if the current date & time is correct. Second, check to see if there is more than one start time on any of your running programs.
How long do drainage systems last?
When properly installed, drainage systems can last many years, depending on soil conditions, water volume, and maintenance.
What do I do if my controller shows no display?
Check to see if you have power going to the controller. If not, check circuit breakers & GFI outlets in your home to see if they have been tripped. If you have power, but no display, unplug controller for 2 minutes then plug back in. If still no display, see if there is a reset button on your controller - hold for 10 seconds. Still no display? Controller may have gone bad.
I want to run my system three times per week. How long should each zone run?
Individual circumstances will vary, but as a general rule, depending on the season, spray heads should run between 5 - 15 minutes, rotors should run 15 - 30 minutes, and drip lines should run 30 minutes to 1 hour.
What do I do if I have a station that will not shut off?
Turn controller to "off" position. If station shuts off, it is a programming issue. If it continues to run, unplug controller. If the station shuts off, it is a controller issue. If it still continues to run, it is a valve issue and you must turn water off at the backflow preventer.
What drainage services do you offer?
We install and service a variety of drainage solutions, including:
- Downspout drainage and extensions
- Catch basins
- Area drains
- Yard and landscape drains
- Pop-up emitters
- Underground piping systems
What is a catch basin?
A catch basin is a surface drain that collects water from low areas and channels it into underground piping to help prevent flooding and standing water.
What is a downspout drain?
A downspout drain connects to your gutter downspouts and carries roof runoff underground away from the foundation to a safe discharge point.