Frequently Asked Questions
Why do I still have standing water after rain?
Possible reasons include:
- Inadequate drainage capacity
- Blocked or clogged pipes
- Improper slope or grading
- Soil conditions that drain poorly
A site evaluation can determine the cause.
Why do my lights look dim?
Dim lighting is often caused by:
- Voltage drop from improper wiring layout
- Too many fixtures on one circuit
- Long wire runs
- Aging bulbs
Proper system design and transformer sizing help prevent this.
Why do my lights turn off randomly at night?
Possible causes include:
- Overloaded transformer
- Timer or photocell malfunction
- Loose wiring connections
A professional inspection ensures safe and reliable operation.
Why do my lights turn on during the day?
This is usually related to:
- A photocell that is shaded, dirty, or failing
- Timer settings that need adjustment
Cleaning or repositioning the photocell often solves the problem.
Why does my catch basin overflow?
Overflowing catch basins are usually caused by:
- Debris buildup (leaves, mulch, sediment)
- Insufficient pipe size
- Heavy rainfall exceeding system capacity
Regular maintenance helps prevent this.
Why does water come out near my foundation?
This may indicate:
- A disconnected or broken downspout line
- A blocked drainage pipe
- Improper discharge location
This should be addressed promptly to avoid foundation damage.
Why is my pop-up emitter not popping up?
This is often caused by:
- Debris buildup
- Blocked outlet
- Crushed or damaged pipe
Cleaning or repairing the outlet usually resolves the issue.
Why won’t my landscape lights turn on?
Common causes include:
- Tripped GFCI outlet or breaker
- Timer or photocell set incorrectly
- Transformer turned off or unplugged
- Loose wire connections
- Break in the wire
If these items check out and the lights still don’t work, professional service may be needed.
Will drainage damage my lawn or plants?
Temporary disturbance may occur during installation, but we work carefully to minimize impact and avoid unnecessary damage to roots, trees, and existing landscaping.